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1:1 Pharmacist Chat

Chat with a pharmacist online privately and securely to get quick answers to your medication questions.

24/7 On-Demand

Licensed pharmacists are available round the clock for when you need one, ask a pharmacist 24/7 on-demand.

Access Everywhere

Our mobile app makes it possible to use our online pharmacist chat anywhere and everywhere instantly.

Verified and licensed pharmacists

Chat with a Pharmacist online from home

Connect with a pharmacist in a private and secure 1:1 personal chat. Get answers to your general health and medication related questions. Fast and convenient service that could save you thousands on health and wellness guidance. Ask a pharmacist today with Medidex Connect!
Download the app to get started:
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How it works

  • Ask a question

    To get started type your question into the chat including any relevant information and submit the chat request.
  • Wait for a pharmacist to respond

    Once a pharmacist is available they will accept your request and respond to your question.
  • Chat with the pharmacist

    If the pharmacist has answered your question you can end the chat session. If you want more information, you are welcome to chat with the pharmacist as long as you want.
  • Stay in touch

    Come back to chat whenever you have more questions. The more you use the chat the more informed about your medications you are.
Download the app to get started:

Frequently Asked Questions 

What can I chat with the pharmacist about?

You can speak to pharmacists on the platform about general health, wellness, and medication topics such as:

  • Non-emergency topics related to medications
  • Prescription prices and generic options
  • Possible allergic reactions
  • Symptoms you may be experiencing
  • Side effects of prescription medications
  • Over-the-counter (OTC) options

Pharmacists on this platform do not provide medical advice and are not a medical provider. This site is for educational and information purposes, similar to speaking with a wellness counselor.

See our blog post introducing Medidex Connect to learn more.

Will my chat be private?

Yes. Your chat session is completely private and only you and the pharmacist can see the content of the chat request and any follow-up responses and conversations. All our chats are 1:1 on between you and the pharmacist and are private, confidential, and secure.

It is up to you how little or how much much information you share with the pharmacist. Honest and open dialogue is encouraged and beneficial when looking to receive the most personalized experience.

What if no pharmacist is available?

While we offer the platform 24/7 there is no guarantee that a pharmacist will always be online and available as they may be away, or busy chatting with somebody else. You may need to wait until a pharmacist becomes available, but one will accept your chat as quickly as possible. You will receive a notification once your chat is accepted.

How much does it cost to chat with a pharmacist?

A chat with a pharmacist on Medidex Connect costs $2/minute with a minimum cost of $10.

You will be charged $10 when submitting a chat request and if your chat lasts past the initial 5 minutes each additional minute will cost an additional $2/minute. For example, a 10-minute conversation will cost $20, and a one-hour conversation will cost $120 (60 minutes x $2/minute).

We offer unlimited chats for the small price of $50/month, which you can cancel at any time. This is the best option if you plan to use the chat for 25 minutes or more per month.

Every question answered by a pharmacist on Medidex Connect can save you an average of $130 compared to alternative options. See our article on how speaking to a pharmacist regularly can save you on healthcare costs.

What are some examples of medication questions I could ask a pharmacist?

As pharmacists are experts on medications and pharmacology, they are able to answer most medication related questions you have. Some examples of medication questions you can ask a pharmacist are listed below:

  • What are the side effects of blood pressure medication?
  • What are the side effects of Atorvastatin?
  • What are the side effects of Lipitor?
  • What are the side effects of steroids?
  • What are the side effects of insomnia medication?
  • What are the side effects of diabetes medication?
  • What are the side effects of cholesterol medication?
  • What are the side effects of vitamin D?
  • What are the side effects of creatine?
  • What are the side effects of allergy medications?
  • What are the side effects of antihistamines?
  • What are the side effects of antihypertensive medications?
  • What are the side effects of Ambien?
  • What are the side effects of ADHD medication?
  • What are the side effects of Adderall?
  • What are the side effects of Vyvanse?
  • What are the side effects of Ritalin?
  • What are the side effects of Concerta?
  • What are some alternatives to Lipitor?
  • What are some alternatives to Atorvastatin?
  • What are some alternatives to Benadryl?
  • What are some alternatives to Ambien?
  • What are some alternatives to Lipitor?
  • What are some alternatives to Adderall?
  • What are some alternatives to Ritalin?
  • What are some alternatives to Ambien?
  • What are some alternatives to Concerta?
  • Are there home remedies for a UTI?
  • Are there over-the-counter UTI medications?
  • What are the most common low vitamin D or vitamin D deficiency symptoms?
  • What are the most common UTI symptoms?
  • What are the most common pneumonia symptoms?
  • What are the most common ADHD symptoms?
  • What are the most common dementia symptoms?
  • What are the most common rheumatoid arthritis symptoms?
  • What are the most common depression symptoms?
  • What are the most common anxiety symptoms?
  • What are the most common allergy symptoms?
This chat room is not intended for use in medical emergencies. You may need to wait before a pharmacist is available. The information provided is not a substitute for medical advice from your physician. If you are in need of immediate medical attention, contact your physician, poison control center or emergency medical professional. Consult your physician for diagnosis and treatment of your medical condition. Advances in medicine may cause this information to become outdated, invalid or subject to debate. Professional opinions and interpretations of the scientific literature may vary. Medidex Connect Terms of Use and general warranty disclaimer apply to all services provided. If you need to speak with a pharmacist for urgent prescription matters, contact your local pharmacist. For all health emergencies, please contact your physician or local emergency services, accordingly.