Chat with a Pharmacist online from home
How it works
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Ask a question
To get started type your question into the chat including any relevant information and submit the chat request. -
Wait for a pharmacist to respond
Once a pharmacist is available they will accept your request and respond to your question. -
Chat with the pharmacist
If the pharmacist has answered your question you can end the chat session. If you want more information, you are welcome to chat with the pharmacist as long as you want. -
Stay in touch
Come back to chat whenever you have more questions. The more you use the chat the more informed about your medications you are.
I recently got my wisdom teeth pulled and had questions about the pills they gave me. This was super helpful.
My child developed a cough late at night. It was very convenient to speak with somebody right away.
Amazing! I can’t tell you how many times I come up with questions AFTER I’ve left the pharmacy.
Woah, I was suprised at how easy and very affordable it was. Beats waiting in line at the pharmacy.
Frequently Asked Questions
What can I chat with the pharmacist about?
You can speak to pharmacists on the platform about general health, wellness, and medication topics such as:
- Non-emergency topics related to medications
- Prescription prices and generic options
- Possible allergic reactions
- Symptoms you may be experience
- Side effects of prescription medications
- Over-the-counter (OTC) options
Pharmacists on this platform do not provide medical advice and are not a medical provider. This site is for educational and information purposes, similar to speaking with a wellness counselor.
Will my chat be private?
Yes. Your chat session is completely private and only you and the pharmacist can see the conent of the chat request and any followup responses and conversations. All our chats are 1:1 on between you and the pharmacist and are private, confidential, and secure.
It is up to you how little or how much much information you share with the pharmacist. Honest and open dialogue is encouraged and beneficial when looking to receive the most personalized experience.
What if no pharmacist is available?
While we offer the platform 24/7 there is no guarantee that a pharmacist will always be online and available as they may be away, or busy chatting with somebody else. You may need to wait until a pharmacist becomes available, but one will accept your chat as quickly as possible. You will receive a notification once your chat is accepted.
How much does it cost to chat with a pharmacist?
A chat with a pharmacist on Medidex Connect costs $2/minute with a minimum cost of $10.
You will be charged $10 when submitting a chat request and if your chat lasts past the initial 5 minutes each additional minute will cost an additional $2/minute. For example, a 10 minute converstion will cost $20 and a one hour conversation will cost $120 (60 minutes x $2/minute).
We offer unlimited chats for the small price of $50/month, which you can cancel at anytime. This is the best option if you plan to use the chat for 25 minutes or more per month.
Every questions answered by a pharmacist on Medidex Connect can save you an average of $130 compared to alternative options.
Spoke with a pharmacist named David and was very happy with the experience.