Chat with a Pharmacist online from home
How it works
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Ask a question
To get started type your question into the chat including any relevant information and submit the chat request. -
Wait for a pharmacist to respond
Once a pharmacist is available they will accept your request and respond to your question. -
Chat with the pharmacist
If the pharmacist has answered your question you can end the chat session. If you want more information, you are welcome to chat with the pharmacist as long as you want. -
Stay in touch
Come back to chat whenever you have more questions. The more you use the chat the more informed about your medications you are.
I recently got my wisdom teeth pulled and had questions about the pills they gave me. This was super helpful.
My child developed a cough late at night. It was very convenient to speak with somebody right away.
Amazing! I can’t tell you how many times I come up with questions AFTER I’ve left the pharmacy.
Woah, I was suprised at how easy and very affordable it was. Beats waiting in line at the pharmacy.
Frequently Asked Questions
What can I chat with the pharmacist about?
You can speak to pharmacists on the platform about general health, wellness, and medication topics such as:
- Non-emergency topics related to medications
- Prescription prices and generic options
- Possible allergic reactions
- Symptoms you may be experiencing
- Side effects of prescription medications
- Over-the-counter (OTC) options
Pharmacists on this platform do not provide medical advice and are not a medical provider. This site is for educational and information purposes, similar to speaking with a wellness counselor.
See our blog post introducing Medidex Connect to learn more.
Will my chat be private?
Yes. Your chat session is completely private and only you and the pharmacist can see the content of the chat request and any follow-up responses and conversations. All our chats are 1:1 on between you and the pharmacist and are private, confidential, and secure.
It is up to you how little or how much much information you share with the pharmacist. Honest and open dialogue is encouraged and beneficial when looking to receive the most personalized experience.
What if no pharmacist is available?
While we offer the platform 24/7 there is no guarantee that a pharmacist will always be online and available as they may be away, or busy chatting with somebody else. You may need to wait until a pharmacist becomes available, but one will accept your chat as quickly as possible. You will receive a notification once your chat is accepted.
How much does it cost to chat with a pharmacist?
A chat with a pharmacist on Medidex Connect costs $2/minute with a minimum cost of $10.
You will be charged $10 when submitting a chat request and if your chat lasts past the initial 5 minutes each additional minute will cost an additional $2/minute. For example, a 10-minute conversation will cost $20, and a one-hour conversation will cost $120 (60 minutes x $2/minute).
We offer unlimited chats for the small price of $50/month, which you can cancel at any time. This is the best option if you plan to use the chat for 25 minutes or more per month.
Every question answered by a pharmacist on Medidex Connect can save you an average of $130 compared to alternative options. See our article on how speaking to a pharmacist regularly can save you on healthcare costs.
What are some examples of medication questions I could ask a pharmacist?
As pharmacists are experts on medications and pharmacology, they are able to answer most medication related questions you have. Some examples of medication questions you can ask a pharmacist are listed below:
- How to use an inhaler?
- What is the proper way to use an inhaler?
- How to use a nebulizer?
- How to use an insulin pump?
- How to use an insulin pen?
- How do I use an Epipen?
- What happens if I miss a dose of antibiotic?
- What happens if I miss a dose of Zoloft?
- What happens if I miss a dose of Prozac?
- What happens if I miss a dose of Sertraline?
- What are the side effects of blood pressure medication?
- What are the side effects of Atorvastatin?
- What are the side effects of Lipitor?
- What are the side effects of steroids?
- What are the side effects of insomnia medication?
- What are the side effects of diabetes medication?
- What are the side effects of cholesterol medication?
- What are the side effects of vitamin D?
- What are the side effects of creatine?
- What are the side effects of allergy medications?
- What are the side effects of antihistamines?
- What are the side effects of antihypertensive medications?
- What are the side effects of Ambien?
- What are the side effects of ADHD medication?
- What are the side effects of Adderall?
- What are the side effects of Vyvanse?
- What are the side effects of Ritalin?
- What are the side effects of Concerta?
- What are some alternatives to Lipitor?
- What are some alternatives to Atorvastatin?
- What are some alternatives to Benadryl?
- What are some alternatives to Ambien?
- What are some alternatives to Lipitor?
- What are some alternatives to Adderall?
- What are some alternatives to Ritalin?
- What are some alternatives to Ambien?
- What are some alternatives to Concerta?
- Are there home remedies for a UTI?
- Are there over-the-counter UTI medications?
- Is there a generic for Viagra?
- Is there a generic for ED (erectile dysfunction)?
- Is there a generic for Abreva?
- Is there a generic for Cardizem?
- What are the best medications for pain that is non-addictive?
- What are the best medications for sleep or insomnia?
- What are the best medications for anxiety?
- What are the best medications for depression?
- What are the best medications for fibromyalgia?
- What are the best medications for depression?
- What are the best medications for erectile dysfunction?
- What are the best medications for social anxiety?
- What are the best medications for bipolar disorder?
- What are the best medications for acne?
- What are the best medications for ADHD?
- What are the most common high cholesterol medication?
- What are the most common low vitamin D or vitamin D deficiency symptoms?
- What are the most common UTI symptoms?
- What are the most common pneumonia symptoms?
- What are the most common ADHD symptoms?
- What are the most common dementia symptoms?
- What are the most common rheumatoid arthritis symptoms?
- What are the most common depression symptoms?
- What are the most common anxiety symptoms?
- What are the most common allergy symptoms?
Spoke with a pharmacist named David and was very happy with the experience.